Strategic Interactions Mastery
Turn conflict into connection with expert guidance.
This 12 week program empowers you to resolve conflict quickly and professionally. Build the skills to handle challenges with poise and stay aligned with your goals.
Seize Communication MasterySub-Headline
Coaching tailored for professionals navigating complex interactions.
Transform conflicts into opportunities, enhance negotiations, and foster impactful relationships.
Who is it for?
- Ambitious professionals and business leaders navigating complex interactions.
- Entrepreneurs and SMEs seeking effective conflict-resolution and negotiation tools.
- Those keen on enhancing their communication and building meaningful professional relationships.
Who is it not for?
- People not involved in professional or business leadership roles.
- Those already adept at conflict resolution and negotiations.
- Individuals not seeking to improve their professional communication and relationships.
About Avinder Laroya
Avinder Laroya is a conflict resolution expert and coach who empowers ambitious professionals, entrepreneurs, and leaders—particularly in SMEs and women-led businesses—to navigate interpersonal and organizational challenges with confidence.
With a background in law and extensive experience in mediation and collaborative practice, Avinder helps clients turn complex conflicts into catalysts for growth, innovation, and stronger relationships. She understands that conflict, while uncomfortable, can be a powerful force for positive change when approached strategically.
Through her structured and personalized coaching, clients develop effective communication, strategic negotiation, emotional intelligence, and resilient leadership. Avinder’s methodology is practical, values-based, and results-driven—equipping clients to manage conflict, lead with integrity, and build trust across teams and stakeholders.
Ready to turn conflict into your competitive edge?
Book a complimentary Discovery Call to explore how coaching with Avinder can help you lead with impact and build stronger, values-driven relationships.
Phase 1: Core Skills
MODULE ONE
Foundations of Conflict Management
CHALLENGES ADDRESSED
Understanding sources and nature of business conflicts.
EXERCISES
Interactive role-playing scenarios, reflective journaling.
OUTCOME
Ability to identify and categorize different conflict types.
DESCRIPTION
Explore fundamental theories and practical applications to understand and manage business conflicts effectively.
MODULE TWO
Emotional Intelligence in Negotiations
CHALLENGES ADDRESSED
Leveraging emotional intelligence in professional negotiations.
EXERCISES
Emotional awareness exercises, empathy training.
OUTCOME
Enhanced ability to interpret and respond to emotional cues in negotiations.
DESCRIPTION
Develop emotional skills critical for successful negotiations and influential interactions.
MODULE THREE
Effective Communication Strategies
CHALLENGES ADDRESSED
Overcoming communication barriers in professional environments.
EXERCISES
Active listening exercises, assertive communication role-plays.
OUTCOME
Clear and assertive communication minimizing misunderstandings.
DESCRIPTION
Learn effective communication methods to facilitate clear, constructive interactions.
MODULE FOUR
Legal Insights for Business Negotiations
CHALLENGES ADDRESSED
Integrating legal considerations into negotiation tactics.
EXERCISES
Case studies, mock negotiation sessions incorporating legal scenarios.
OUTCOME
Strategic integration of legal knowledge into negotiations.
DESCRIPTION
Understand essential legal frameworks to enhance negotiation outcomes.
Phase 2: Advanced Strategies
MODULE FIVE
Cultivating Stakeholder Relationships
CHALLENGES ADDRESSED
Managing complex and sensitive stakeholder interactions.
EXERCISES
Stakeholder mapping, strategic communication planning.
OUTCOME
Improved stakeholder engagement and support.
DESCRIPTION
Develop strategies for effectively identifying and managing stakeholder relationships.
MODULE SIX
Conflict Resolution Tactics
CHALLENGES ADDRESSED
Efficiently resolving disputes with minimal disruption.
EXERCISES
Mediation techniques, problem-solving workshops.
OUTCOME
Mastery of advanced conflict resolution methods.
DESCRIPTION
Acquire advanced tactics to resolve conflicts while preserving relationships.
MODULE SEVEN
Advanced Negotiation Skills
CHALLENGES ADDRESSED
Navigating complex and high-pressure negotiations.
OUTCOME
High-stakes negotiation simulations, analytical decision-making exercises.
OUTCOME
Proficiency in handling sophisticated negotiation scenarios.
DESCRIPTION
Deepen negotiation expertise to confidently manage complex situations.
MODULE EIGHT
Enhancing Team Dynamics
CHALLENGES ADDRESSED
Resolving internal team conflicts and improving team communication.
EXERCISES
Team-building activities, intra-team conflict role-plays.
OUTCOME
Strengthened team cohesion and improved internal communication.
DESCRIPTION
Foster an environment conducive to effective team interaction and conflict resolution.
Phase 3: Professional Mastery
MODULE NINE
Personal Values and Professional Ethos Alignment
CHALLENGES ADDRESSED
Aligning personal ethics with professional decision-making.
EXERCISES
Value identification workshops, ethical decision-making frameworks.
OUTCOME
Authentic professional interactions aligned with personal values.
DESCRIPTION
Reflect and define core values, aligning them with professional responsibilities.
MODULE TEN
Strategic Influence and Persuasion
CHALLENGES ADDRESSED
Influencing outcomes effectively in negotiations and leadership roles.
EXERCISES
Influence tactics, persuasion skill drills.
OUTCOME
Enhanced persuasive abilities across various contexts.
DESCRIPTION
Strengthen skills to strategically influence decisions and stakeholders effectively.
MODULE ELEVEN
Building Resilient Professional Relationships
CHALLENGES ADDRESSED
Establishing and maintaining robust long-term professional relationships.
EXERCISES
Relationship management plans, resilience-building activities.
OUTCOME
Strong, resilient professional networks.
DESCRIPTION
Develop strategies to sustain resilient relationships critical for long-term success.
MODULE TWELVE
Implementing Your Skills (Capstone Project)
CHALLENGES ADDRESSED
Practical application of learned skills in real-world scenarios.
EXERCISES
Capstone projects, real-world application assignments.
OUTCOME
Confident, real-world application of negotiation and conflict management skills.
DESCRIPTION
Consolidate learning through practical assignments to ensure readiness for professional challenges.
Seize Communication Mastery
Coaching tailored for professionals navigating complex interactions.
Transform conflicts into opportunities, enhance negotiations, and foster impactful relationships.
Communicate with Clarity, Lead with Authority
Coaching tailored for professionals navigating complex interactions.
Harness the Power of Conflict, Optimize Negotiations, and Strengthen Professional Relationships.
